Canoga-perkins CanogaView Smart Element Manager Uživatelský manuál Strana 78
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Hodnocené. / 5. Na základě hodnocení zákazníků
CanogaView
®
Smart Element Manager
72 Enterprise Version
Contact technical support with this information for a resolution.
5.3 Traps/Alarm Processing
If you are experiencing problems receiving alarms in the Alarm Monitor, there are several
things you can do to troubleshoot the problem:
1. Make sure that the IP address of the CanogaView Smart Element Manager server
computer is listed in the Host Table of the SNMP Agent from which alarms are expected,
and that the Access Level for this IP address is "4" (Read/Write/Trap).
Example DMM instructions: To do this, start a Telnet session to the DMM. On the
MAIN MENU, select "1" to access the Domain Management Module. On the DOMAIN
MANAGEMENT MODULE screen, select "6" to view the Host Table. Add or edit an IP
address entry for the CanogaView Smart Element Manager server as needed.
2. Verify that you have IP connectivity from the SNMP Agent to the CanogaView Smart
Element Manager server by pinging the server from the device.
Example DMM instructions: Start a Telnet session to the DMM. On the MAIN MENU,
select "1" to access the Domain Management Module. On the DOMAIN
MANAGEMENT MODULE screen, select "3", Ping Generation. On the PING MENU
screen, enter the IP address of the CanogaView Smart Element Manager server
computer and a number of ping attempts to make. Hit Enter to start the test.
If ping requests are sent but not received, it indicates a lack of IP connectivity from the
SNMP Agent to the server. In this case, it is not possible for CanogaView Smart
Element Manager to receive SNMP traps from the SNMP Agent. Contact your system
or network administrator for help with troubleshooting a network problem.
3. Verify that the CanogaView Smart Element Manager services needed for trap
processing are running, and stop/restart them if necessary.
Windows NT/2000
Open the Services application (Start->Settings->Control Panel: Services) and look for
the "CanogaView Smart Element Manager" service. The status of this service should be
"Started"; if it is not, select the "CanogaView Smart Element Manager" list item and
click the Start button.
If after troubleshooting alarms are still not being received, you can try to stop and restart
the services by selecting the "CanogaView Smart Element Manager" service list item,
clicking on "Stop", then "Start".
4. Determine if SNMP traps sent by the SNMP Agent are arriving at the CanogaView Smart
Element Manager server computer by looking at syslog messages.
On Windows NT/2000, execute the following program to display syslog messages:
nms-install-directory\syslogd\2.2\syslogd-2.2\application\SyslogD.exe
- CanogaView 1
- Smart Element Manager 1
- Enterprise Version 1
- Table of Contents 3
- List of Figures 5
- 1.4 SNMP Agent Requirements 8
- Figure 1-1: DMM Host Table 9
- Figure 1-2: 9135 Host Table 10
- Chapter 2 13
- Solaris Platform 14
- HP-UX Platform 14
- 2.2.2 Product Splash Display 15
- 2.2.4 License Agreement 16
- Figure 2-3: License Agreement 17
- 2.2.5 Important Information 18
- 2.2.6 Choose Install Folder 19
- 2.2.8 Choose Link Location 20
- 2.2.9 Select Install Set 21
- 2.2.10 Enter SNMP Trap Port 22
- 2.2.12 NNM Integration 25
- 2.3 Post Installation Steps 28
- Windows Specific Instructions 29
- Chapter 3 31
- 3.1.2 Menus and Toolbars 35
- 3.1.3 License Restrictions 36
- Figure 3-5. Too many users 37
- 3.2 Getting Started 38
- From Windows 38
- From HP OpenView 39
- 3.2.3 Login 41
- 3.2.4 Agent Chooser 41
- Field Name Usage 43
- 3.2.5 Views 44
- Domain View 45
- Chassis View 47
- Device (Modem) View 47
- Figure 3-16. Modem View 48
- Device (9135G) View 49
- 3.3 Other Applications 50
- Figure 3-19: Account Manager 51
- Figure 3-20: Add User 51
- 3.3.2 Alarm Monitor 52
- 48 Enterprise Version 54
- Figure 3-23. Alarm Legend 55
- 3.3.3 Configuration 57
- 3.3.4 Reset 58
- 3.3.5 Reports 60
- Figure 3-34. 9135G Report 63
- 3.3.6 Security Manager 64
- Figure 3-35. Security Manager 65
- 3.3.7 Status 66
- 3.3.8 Telnet 70
- 3.3.9 TFTP Server 71
- Figure 3-44. TFTP Help 72
- configuration 76
- Chapter 5 Troubleshooting 77
- 5.3 Traps/Alarm Processing 78
- Appendix A 81
- Warranty 81
- Limitations 82
- Return Policy 82
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